Fraud Deflect — Chargeback Solutions
Customer Success Story

How LifeTrove gained greater visibility and control over chargebacks

With clearer MID-level insights, proactive monitoring, and stronger dispute protection, LifeTrove could identify issues earlier and protect more legitimate revenue.

LifeTrove
Customer Success Story
FRAUD DEFLECT × LIFETROVE

More visibility.
More protection.
More control.

How LifeTrove improved its view of dispute performance across merchant accounts.

22.41% Chargeback deflection
76.90% Fraud blocking
22.41% Chargeback Deflection Rate
76.90% Fraud Blocking Rate
MID-level Performance Visibility
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The Challenge

Chargeback spikes were difficult to diagnose

As LifeTrove grew, managing transactions and disputes across different merchant accounts became more complex. A high-level view was not enough to show which MID was driving a change or where the team needed to respond first.

LifeTrove needed a clearer way to understand:

  • How each merchant account was performing
  • Where unexpected dispute spikes originated
  • Which trends required immediate attention
  • Whether prevention efforts were working over time
The Solution

Proactive monitoring backed by clearer insight

Fraud Deflect combined dispute prevention technology with hands-on account oversight, giving LifeTrove a more complete picture of its chargeback environment.

01

MID-level visibility

Clearer insight into performance across merchant accounts and dispute sources.

02

Faster trend identification

Unexpected changes could be investigated before they became larger problems.

03

Active account protection

Fraud blocking, chargeback deflection, and ongoing support worked together.

★★★★★
“It feels like my account is being watched over as if it were one of your most important accounts.”
Bryan T. Founder, LifeTrove
The Results

More protection. More visibility. More control.

The impact went beyond a single metric. LifeTrove gained a better way to understand dispute activity, respond to changes, and protect legitimate revenue.

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Chargeback Deflection Rate 22.41%

Eligible disputes prevented from progressing into chargebacks.

Fraud Blocking Rate 76.90%

Suspicious activity blocked before creating additional dispute exposure.

Operational Impact Earlier insight

Faster identification of trends and unexpected MID-level changes.

Talk to Our Team

Could your business achieve similar results?

See how Fraud Deflect can help you reduce chargebacks, identify dispute trends, and protect more legitimate revenue.

15-minute consultation Review your current dispute environment Identify potential revenue leakage
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